Cogweave – Overview and my role
I am leading the service design and user experience efforts for cogweave, a not-for-profit organization pursuing a radically improved approach to open-access academic research and collaboration.
Consulting on the UX research and service design approach to create an open-access academic research collaboration platform featuring associated workflows:
Alongside cogweave’s founder and principal, I’ve been operationalizing their vision into actionable research and design work packages, as well as conducting formative research, feasibility assessments, and troubleshooting along the way.
- Defining research goals, drafting screener questionnaires, planning and facilitating research activities, analyzing, synthesizing and reporting findings, advising on subsequent priorities
- Project roadmap and backlog management (e.g. planning the order of operations across functional teams and releases), issue reporting
- UX and service design team leadership, task delegation, feedback, mentoring, job interviewing
- Providing direction to implement the required future app telemetry to track events, generate logs, utilize metrics for app improvement and broader project goals
“Loving that teaching young padawans thing you’ve got going on. Also you’re a Jira task description monster. In the best possible way”
