- Leading the design of personalized well-being services delivery.
- In-progress service design consultation presents a future-state blueprinting consultation I’m providing to a firm that offers B2B product and service evaluations.
- Team leadership introduces my approach to leading UX practitioners, drawn from my experiences managing a User Experience & Process Design team of 6–8 people.
- ACORN details my lead practitioner contributions to creating a large-scale digital service delivery platform, where I led my team’s research and design practices to produce an accessible, helpful, and performant system depended on by students.
- ROSI 2.0 summarizes a design consultation where I conducted the research, analysis, and transformative design of a major administrative system.
